Georgia Employer TECH, CENTRAL OFFICE - REQID: 319489 - 798 in Statesboro, Georgia

Description THIS is a CENTRAL office position. These people will answer phones, enter orders, and do basic troubleshooting with the customer. Duties include: Trouble isolate network configurations Trouble isolate network equipment (ATM/Frame Relay/Metro E/SONET) Equipment vendor knowledge (Cisco/Anymedia/Calix/Catena/Adtran/Actelis/Nortel/Fujitsu) Track trouble reports Understanding of xDSL technologies Knowledge of IP protocols (BGP/MPLS/VPN) Hardware trouble isolation and referral for vendor support Assist Engineering in design of current and future data networks/monitoring/testing platforms. Assist with implementation of new products Dispatch field technicians and managing workload to ensure objectives met Understanding of DS0, T1, DS3, SONET technologies Qualifications: Must be able to work shifts, days, nights, evenings, and work overtime Minimum 2+ years experience in data environment Must be able to work in a team environment Applicant must have extensive knowledge of and practical experience in the use of ATM, Frame Relay, DSL technologies, and their related network designs Applicant should have experience in the provisioning and support of Voice related services such as Voice Mail, Operator Services, and directory assistance Written, oral and presentation skills are critical to the position. This position interacts with regional engineers, shared services and local field personnel on a daily basis. Must be able to handle multiple tasks at one time Scripting/Programming skills are a plus Frontier is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information please visit: https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Frontier is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information please visit: https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm Note: Frontier Communications is an Equal Opportunity Employer, and makes employment decisions without regard to race, color, creed, religion, sex, national origin, age, marital status, disability, sexual orientation, veteran status or any other legally protected class.