Georgia Employer SALES ASSOCIATE in Lyons, Georgia
Job Description Our Associates(part-time) support the leadership team through operational execution and delivery of a rewarding customer experience. Our Associates(part-time) are part of a retail team of highachievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Associate(part-time) position and demonstrate Harbor Freight Tool's Core Principles. Profit Maximization ï¿½Consistently exhibit expected behaviors to exceed financial goals ï¿½Participate in company programs ï¿½Participate in special events Operational Execution ï¿½Proficient in all assigned areas of responsibility ï¿½Accurate and timely completion of workload ï¿½Adhere to all company policies and procedures Talent Optimization ï¿½Exhibit job proficiency and expected behaviors ï¿½Contribute to a team atmosphere Customer Experience ï¿½Provide a helpful customer experience ï¿½Ensure items are in-stock ï¿½Ensure items are priced right ï¿½Maintain a safe, clean, and organized retail store Success Drivers Action Oriented ï¿½Is action oriented and full of energy for the things they see as challenging ï¿½Enjoys working hard ï¿½Shows initiative Composure ï¿½Is calm and professional under pressure ï¿½Does not become defensive or irritated Customer Focusï¿½Acts with internal and external customers in mind ï¿½Understands how operational execution directly affects the customer experience ï¿½Establishes and maintains relationships with customers and associates through respectful and effective communication. Shared Duties Profit Maximization ï¿½Adherence to Injury Illness Prevention Program ï¿½Assist in execution of Physical Inventory Standard Operating Procedure Talent Optimization ï¿½Commitment to continued learning and self-development ï¿½Drive and support teamwork Operational Execution ï¿½Daily Download review Customer Experience ï¿½Meet Customer Experience expectations ï¿½Friendly ï¿½Available ï¿½Quick ï¿½Execution of store recovery standards ï¿½Execution of daily cleaning checklist Primary Dutiesï¿½Participate in:ï¿½Name Collection ï¿½Extended Service Plan Program ï¿½Inside Track Club Program ï¿½Efficient processing of point of sale transactions ï¿½Act as witness for till, safe, and deposit counts ï¿½Other duties as assigned Additional Duties ï¿½Execution of: ï¿½Planograms ï¿½Pricing ï¿½Display Planner ï¿½Execution in accordance with Standard Operating Procedure:ï¿½Floor First Receiving ï¿½Replenishment ï¿½Recalibration ï¿½Cycle Counts Requirements Experience ï¿½Retail or Customer Service experience preferred Education ï¿½High School graduate/Equivalent preferred Physical Requirements ï¿½Ability to communicate with customers and associates in person and via e-mail and telephone. ï¿½Ability to intermittently lift, push and/or pull up to 50 pounds. ï¿½Requires standing and moving for an entire shift. Ability to lift, bend, kneel, climb, crawl and/or twist. Ability to safely climb up and down a ladder. ï¿½Ability to become forklift certified and physically able to operate a forklift inaccordance with IIPP. Availability ï¿½Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the retail business. ï¿½Regular attendance is an essential function of the job.