State of Georgia Hourly Support Services Worker- Decatur in Dekalb, Georgia

Duties:

As an employee of the State of Georgia, The Hourly Support Service Worker is responsible for helping Georgia’s citizens obtain the legal documents for driver licenses, identity cards, and permits in compliance with state laws and regulations.

NoteApplications without complete work history will not be reviewed

*As the next step in our application process, we need for you to complete a Predictive Index® Behavioral Assessment. *

Please go to this link to complete the assessment.

  • As the next step in our application process, we need for you to complete a Predictive Index® Behavioral Assessment. *

Please go to this link to complete the assessment.

https://assess.predictiveindex.com/oi/_Decatur417


Though it is not timed, plan for 5-10 minutes of uninterrupted time for completion. There is no judgment and no right or wrong answers. The Predictive Index Behavioral Assessment does not measure intelligence, education or experience. It simply measures work and communication needs.

Thank you for your quick attention to this task.

Tasks Include:

o Working with citizens to ensure applications, records and documents are completed accurately.

o Accompanying drivers in vehicles to evaluate their ability to adhere to Georgia’s driving laws.

o Conducting driving examinations for motorcycle and commercial licenses in accordance with state law and regulations.

o Operating visual testing equipment.

o Accurately collecting payments via cash or credit cards

Job Focus:

The focus of this position is working with and through others within established guidelines. The ability to interact comfortably with a diverse population is important. The person in this position must be friendly and genuinely interested in helping others. Patience and attention to detail is a major focus of the job, and those details need to be handled quickly, correctly and efficiently.

If you have a….

o How can I help attitude

o Enjoy working and being needed in a supportive team environment

o Like being recognized for the quality of your work

o Have a stronger than average attention to detail

o Are trustworthy and dependable

o Like learning new things

… then, this job might be right for you and we invite you to apply!

Working Conditions:

Road tests are conducted throughout the year in a variety of weather conditions including rain, wind, summer heat and cold winter days. Testing begins in the early morning hours and continues through the early evening hours. The test runs approximately 30 minutes.

Other important things you should know:

Applications should be filled out carefully to be considered complete. An incomplete application with insufficient information will not be considered.

Employees may be scheduled to work up to 29 hours per week.

Conditions of Employment:

A valid Georgia driver’s license is required and must be maintained while employed in this position. Non-Georgia residents must have a recognized equivalent license. If a valid Georgia driver’s license has not been held for at least three years at the time of application, you will be required to obtain a Motor Vehicle record from the previous state of licensure prior to hire.

o Successful completion of the CCKE (Certified Commercial Knowledge Examiner) Certification, a national certification is required by all employees who issue driver’s licenses.

o Employees who conduct CDL (Commercial Driver’s License) road tests must successfully complete the CDL Examiner Certification and the CCE (Certified Commercial Examiner) Certification

o Employees must maintain these requirements to continue employment with DDS.

Minimum Qualifications:

High School diploma or GED. At least 18 years of age. A valid Class C Georgia Driver’s License. Comfortable working with computer and internet technology.

• Must be eighteen (18) years of age

• Completion of a high school diploma or GED is required

• A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.

• At least one (1) year of Face-to-face Customer Service experience within the last five years

• At least one (1) year of recent Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years

Preferred Qualifications:

High School diploma or GED. At least 18 years of age. A valid Class C Georgia Driver’s License. Comfortable working with computer and internet technology.

• Must be eighteen (18) years of age

• Completion of a high school diploma or GED is required

• A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.

• At least one (1) year of Face-to-face Customer Service experience within the last five years

• At least one (1) year of recent Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years

Job: *Administrative & Operations Support

Organization: *Ga. Dept. of Driver Services

Title: Hourly Support Services Worker- Decatur

Location: GA-Dekalb-Decatur

Requisition ID: ADM0520