Verizon Product Manager in Atlanta, Georgia
What you’ll be doing...
This role will lead the telematics product roadmap for multiple major vehicle manufacture brands for millions of connected vehicles globally.Manage all aspects of a set of products in the emerging areas of Telematics (Connected Vehicle Services) and Internet of Things (IOT) using the mobile wireless network. Create the business cases to justify investment, establish the service roadmap, write requirements, and lead the development process in order to bring new services to market. Research and understand the market, the competitive environment, and customer feedback for the set of services.Areas of focus may include any of the following: Platform, API’s, Safety Services, Mobile Apps, Wi-Fi Data Plans, Remote Controls, Commercial Fleet, Remote Update, Usage Based Insurance, and Global Deployments including Canada, Mexico, and LATAM.
Create and implement the strategy and product roadmap for selected category of services (define roadmap, gain both internal and customer buy-in, lead team to develop and launch services)
Write Product / Service requirements and certify final product to requirements
Develop price and bundling approach for both the consumer and enterprise services
Understand the current technology and systems at Verizon Telematics, and how to build services using the existing investments
Provide post launch product support to address performance issues and resolve customer complaints
Stay abreast of mobile, telematics, and IOT markets in China (industry trends, new devices and services, customer usage, technology enablers, etc.)
Conduct assessment of competitive offerings and new product launches
Establish success metrics and reporting for each product
Respond to customer RFP’s for new services, and issue RFP’s to vendors as required
Write business requirements and help define use cases for new mobile app, website, vehicle screens, and IVR feature functionality and application UI
Work with marketing to define how to best position the services to end consumers and facilitate with marketing the creation of marketing collateral
Work with training and operations to ensure front line employees have the latest product information and that customer impacting issues are addressed
Work with finance department to develop business case to support new product launches
What we’re looking for...
College Degre required
Direct experience with Mobile Connected Services
Product management/product development experience
Platform as a Service
Ability to think both strategically and tactically
Takes ownership and drives projects to completion
Passionate about new technology
Creative, innovative mindset
Ability to make timely decisions in an ambiguous environment
Comfortable working on cross functional teams and with the local China team (remotely)
Ability to influence and motivate peers in matrix environment
Fluency in additional languages and/or global experience
Automotive experience is a plus
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.