Description Fulfill the goals of our organization as well as the needs of our
patients. Apply your skills to achieve results of a truly rewarding nature.
Allow others to live more satisfying lives—and your career to thrive. Connect
with your goals and change lives with Fresenius Medical Care North America. As
the global leader in dialysis healthcare, we offer exceptional opportunities
to contribute to the success of a powerful organization—and to positive
medical outcomes. Our patients, their families, and our team members are
connected in ways that bring a deeper sort of satisfaction. Help us to improve
our performance, and more important, the quality of life. Why Join the
Fresenius Team? Passion. Dedication. Knowledge. Motivation. Experience. These
are the impressive qualities you’ll find in the Fresenius Leadership Team. Our
strength in the North American market and extensive global network provide our
employees with the best of both worlds—the friendliness of a local
organization and the stability of a worldwide organization—for diverse
experiences and challenging career opportunities. When you join the Fresenius
Medical Care team, you’ll be welcomed into a company that is built on the
philosophy that our employees are our most important asset. Our career
advantages include the following: Fresenius Medical Care is the nation’s
largest provider of renal care, meeting the needs of more than 135,000
patients at 1,800 clinics throughout the country. Our well-established,
trusted organization fosters a spirit of camaraderie, emphasizing friendly
collaboration, professional support, and career development. Superior
training, UltraCare ® quality control, and certification procedures ensure
your potential to succeed and advance as a professional. Competitive
compensation and exceptional benefits. Outstanding tuition reimbursement
program. Recognized among Fortune’s World’s Most Admired Companies” in 2011.
National Safety Award from CNA insurance companies for 11 consecutive years.
Opportunities to give back by participating in philanthropy and community
outreach programs. Administrative Secretary Here is an outstanding opportunity
to contribute to the success of a leading healthcare organization. The
professional we select will handle general office and secretarial duties for
our Regional AR Manager, as well as billing groups. This individual will
perform secretarial duties, such as typing correspondence and reports;
completing forms; answering and directing phone calls; sorting/distributing
mail; making copies; preparing reports;maintaining files and personnel
records; and arranging meetings, travel, and conferences. PURPOSE AND SCOPE:
Supports FMCNA’s mission, vision, core values and customer service philosophy.
Adheres to the FMCNA Compliance Program, including following all regulatory
and FMS policy requirements. Provide general administrative support to the
Area Manager by performing various secretarial and clerical duties utilizing
knowledge of Dialysis terminology and FMCNA procedures. DUTIES / ACTIVITIES:
CUSTOMER SERVICE: Responsible for driving the FMS culture though values and
customer service standards. Accountable for outstanding customer service to
all external and internal customers. Develops and maintains effective
relationships through effective and timely communication. Takes initiative and
action to respond, resolve and follow up regarding customer service issues
with all customers in a timely manner. PRINCIPAL RESPONSIBILITIES AND DUTIES:
Utilize the PC and related software programs to accomplish assignments such
as: the taking and transcribing of dictation, the completion of various forms
and compiling of reports as required by governmental agencies and the
Corporate Office. Coordinate and maintain personnel records. Monitor
attendance and PTO records; maintain Leaves of Absence and FMLA files.
Initiate forms required for salary actions and other personnel HRIS record
changes; coordinate and perform payroll preparation function; maintain payroll
records. Prepare various reports, which may include but are not limited to,
monthly insurance reports to Corporate Office, annual employee data sheet, and
monthly listing of employees by position. Complete and file Worker’s
Compensation reports. Set up and maintain filing systems including census
records of patients and employees. Update manuals as necessary. Screen and
direct the Clinic Management Team’s (and other) telephone calls; make travel
arrangements for the Clinic Management Team; arrange conferences and meetings.
Take minutes for the Governing Body and Medical Staff meetings; compile CQI
data. Perform secretarial/receptionist functions as needed. These functions
may include, but are not limited to greeting and directing patients and
visitors to the appropriate location; sorting mail; photocopying, faxing and
filing; preparing purchase orders using appropriate software; and maintaining
inventory of office forms and supplies. Assist with accounts receivable and
accounts payable functions where necessary. Support staff in assigned project
work. Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The
physical demands and work environment characteristics described here are
representative of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. Day to day
work includes desk and personal computer work and interaction with patients,
facility staff and physicians. The position requires travel between assigned
facilities and various locations within the community. Travel to regional,
Business Unit and Corporate meetings may be required. The work environment is
characteristic of a health care facility with air temperature control and
moderate noise levels. May be exposed to infectious and contagious
diseases/materials. EDUCATION: High School Diploma or equivalent Secretarial
or Business school preferred. EXPERIENCE AND REQUIRED SKILLS: Minimum of 1
year in administrative secretarial work. Proficient in the use of computers
and related software such as Microsoft Office (Word & Excel) Familiar with
business and technical vocabulary. Knowledge of organizational operations and
procedures. Ability to employ basic reasoning skills. Good communication
skills – verbal and written.